Simple plans with flexibility in between.
Certain products, such as the Core Financial API, measure usage in message counts. We calculate message counts by multiplying the type of data object by that data object’s weight. Data objects are commonly understood units, such as a single stock quote, company fundamentals, or crypto price. Weights are determined by taking two factors into consideration: frequency of distribution and acquisition costs. Weighting for each API endpoint can be found in our documentation.
Use the unlimited sandbox testing environment to see how many messages you will need.
Yes, you can upgrade, downgrade, or cancel at any time. Note that we don't provide prorated refunds for downgrades or cancellations, so if you downgrade or cancel before the end of your billing period, you will not receive a refund for the rest of the period. However, your account will stay active through the end of the billing period and you will be able to make requests through our APIs, as long as you haven’t exceeded the baseline usage included in your plan.
All IEX Cloud users can go to our Github page anytime for free community support. Launch and Grow plans have access to email support. Scale plans have access to chat and email support, including an SLA.
You decide whether to enable usage beyond your included baseline level for your account or if you want IEX Cloud to pause when you reach that level. You cannot cap usage at a custom level today, but we are working on this feature and plan to introduce it soon.
Our Scale plan is designed for enterprises of all sizes and includes an SLA and support options. We do not offer any additional options for enterprise users, but if this is something that would be of interest to you in the future, please let us know at support@iexcloud.io.
Data sources for each API endpoint are included in our documentation. Unfortunately, we aren’t permitted to identify our Primary Partner, but we're confident you will be pleased with the quality of their data as they are one of the best providers in the market.
If you upgrade mid-month, your baseline usage will be immediately updated to the level included with your new plan. Please see our terms of service for a helpful explanation of how you will be invoiced for the upgrade.
At a basic level, “Start” is for testing your ideas, “Launch” is for individuals and new projects, “Grow” is for teams and developers supporting an existing userbase, and “Scale” is for large teams, demanding applications, and established businesses. Of course, there are individual developers that have reached a level where they need the “Grow” or “Scale” plans, and enterprises that want to start out in the “Launch” or “Grow” plans. But hopefully that provides a good place to start.
Users on the Start plan are only permitted to use data from IEX Cloud for personal, non-commercial use. You can still display data to other individuals/users, but you may not include our data in any commercial application. Launch, Grow, and Scale users can use IEX Cloud data for commercial use, including displaying publicly to users.
No user may provide IEX Cloud data in an API, or a downloadable format such as CSV, etc. For more information please see our terms of service.
Registered FINRA representatives are prohibited, by our terms of service, from using IEX Cloud. Additionally, certain companies will not be able to access data from our Primary Partner. Employees who try to sign up with email addresses associated with those companies will be notified that they are designated as Limited Access Customers. Those customers are welcome to access data from our other providers, including the Investors Exchange (IEX).
Additionally, no user may provide IEX Cloud data in an API, or a downloadable format such as CSV, etc. For more information please see our terms of service.
Attribution is required for all users. It is as simple as putting “Data provided by IEX Cloud” somewhere on your site or app and linking that text to https://iexcloud.io.
You have the option to pay monthly or annually on all plans. Grow and Scale plans offer a discount for users who choose to pay annually.
When we set out to build IEX Cloud, we wanted to find a way to make the platform accessible to everyone while still building a sustainable business.
IEX Cloud was built on the idea that you should be able to get all the financial data you need in one place and only pay for what you use. But not all data provides the same value. We created a weighting system to ensure data is assigned a fair value based on two factors: frequency and acquisition cost.
Frequency of data is how often the data updates. Data such as real-time prices update thousands of times per day, but data such as earnings updates in months. So, for example, a single stock quote has a weight of 1, while a company's latest EPS has a weight of 1000.
Acquisition cost is based on the amount of resources required to source and maintain data. Some data is published through public feeds, while some requires large teams to validate, clean, and categorize.
It’s all spelled out in our documentation, and we welcome feedback on how we can make this system more clear and easy to use.