Effective Date: January 22, 2019
For further information on how we process your personal data, please use the links below to jump to the listed section:
The personal data we collect includes your:
If you do not provide the required information you may not be able to subscribe to this product.
We use the personal data that we collect in order to set up and maintain customer accounts, for accounting and invoicing purposes, to manage contracts, orders, and subscriptions, to provide troubleshooting and customer support services, for user authentication and security purposes, and to create a usage report and log for each user. We process personal data for these purposes because we are required to do so in order to perform our contracts with customers.
We also process personal data for the following business purposes because we have a legitimate interest in doing so:
In addition to the purposes above, we also process personal data when we are required to do so by law, for example in order to maintain accounting records.
We will not market our products to you or share your personal data with any other party for marketing purposes, nor will we use non-necessary cookies to collect your personal information, without your consent. Our policy on cookies is set forth below.
If we plan to use the personal data that you provide for other purposes, we will provide an additional privacy to you to describe the purposes for which we will use the personal data and our legal basis for doing so.
IEX maintains technical and organizational safeguards to ensure an appropriate level of security and confidentiality for your personal data, in accordance with our policies and applicable legislation.
The time period for which we keep personal data depends on the purpose for which we collected it. In all cases we keep it for as long as necessary to fulfil the purposes for which we collected it. We will then delete the personal data, unless we are legally required to retain it or if we need to retain it in order to comply with our legal obligations (for example, for tax and accounting purposes).
Subject to applicable law, you may have the right to request access to and rectification of the personal data we maintain about you, or to request the restriction of the processing of your personal data or to object to that processing on grounds relating to your situation.
In addition, you may have the right to request erasure of your personal data from IEX’s systems in certain circumstances provided by applicable law. Where technically feasible, upon written request and verifiable identification, we will provide you with a copy of the personal data provided to us by you in a structured, commonly used, machine readable format. To exercise these rights, please contact IEX as indicated below. You may lodge a complaint with a data protection authority if you are not satisfied with our response.